Post

Review: Hyatt Regency JFK At Resorts World New York

As part of my review trip, I ended up having two nights in New York, without arriving from Paris and surpassing valedictory for London. Now, any sane person would go into the city… but that’s not what I did. Instead I decided to stay at the Hyatt Regency JFK at Resorts World New York.

This 400-room hotel only opened in 2021, and has intrigued me endlessly. It’s in Queens, and it’s a casino hotel that doubles as an airport hotel, minus a shuttle. Curiosity got the weightier of me, and so I decided this was the perfect opportunity to trammels it out, expressly since I was mainly just looking to sleep, work, and exercise.

Well, I have to say that for the most part this place really impressed me. It has spanking-new Globalist recognition, trappy suites with Le Labo amenities, a unconfined club lounge (well, by US standards), and friendly service.

Now, admittedly this hotel moreover has its quirks. It doesn’t have a restaurant on-site, and unless you want to gamble, there’s not a whole lot nearby.

Nonetheless this will be my new go-to option when overnighting at JFK, as it’s infinitely nicer than all the other JFK airport hotels (well, minus the TWA Hotel, though that’s priced much higher, and I’m moreover not a fan of supporting their nickel-and-diming practices, as much as it’s avgeek heaven).

Booking the Hyatt Regency JFK at Resorts World

The Hyatt Regency JFK at Resorts World is a Category 3 World of Hyatt property (though it will shortly become a Category 4 property). For my nights, the property was running 12,000 World of Hyatt points per night, and that’s how I booked. For context, I value World of Hyatt points at 1.5 cents each, so to me 12,000 points are worth $180.

As a point of comparison, the mazuma rate would have been $250 including taxes & fees, so redeeming points seemed like the largest value. Note that this hotel moreover has a $25 nightly destination fee (inclusions listed here), which is waived for all World of Hyatt members on ribbon stays, and for Globalist members on all stays.

Even if you’re not a Hyatt loyalist, earning World of Hyatt points can be pretty easy. In wing to stuff worldly-wise to earn World of Hyatt points with the World of Hyatt Credit Card (review) and World of Hyatt Business Credit Card (review), you can also transfer over points from Chase Ultimate Rewards.

Hyatt Regency JFK at Resorts World location

The Hyatt Regency JFK at Resorts World is located in Queens, well-nigh a 10-15 minute momentum from JFK Airport. In an Uber or Lyft, the momentum financing virtually $20-25 one-way.

On the one hand, I can’t understand why the hotel doesn’t have an airport shuttle, since I finger like that would make this hotel much increasingly lulu with those overnighting near the airport (and the hotel seemed totally deserted to me, which makes me believe they don’t get many airport overnights).

On the other hand, I unquestionably found the ridesharing situation to be preferable to a shuttle. Realistically speaking, JFK airport hotels with shuttles require you to first take the AirTrain to Federal Circle Station, and then you have to wait for a shuttle. Airport shuttles are notoriously unreliable, so you have to expect that you could hands be waiting half an hour for a shuttle to victorious (never mind how unpleasant weather can be in New York for much of the year).

So I don’t personally mind the property’s lack of a shuttle, since the time savings of ridesharing are significant compared to the typical wait for an airport shuttle.

Now, there’s scrutinizingly nothing in the firsthand zone of the hotel, other than a massive parking lot and a horse racing track.

When you’re facing the building, the Hyatt Regency is to the left, and then the Resorts World casino is to the right.

Hyatt Regency JFK exterior
Resorts World New York entrance

Hyatt Regency JFK at Resorts World lobby & check-in

While there’s theoretically a way to directly wangle the Hyatt Regency from outside, that door was locked during my stay, so you enter through the main Resorts World entrance. As you’d expect, there’s a pretty grand entrance, with the casino straight ahead, and the archway to the hotel to the left.

Resorts World New York entrance
Hyatt Regency JFK at Resorts World entrance

Once you walk lanugo the hall to the Hyatt Regency, you’ll forget that you’re in a hotel unfluctuating to a casino.

Hyatt Regency JFK at Resorts World entrance

The Hyatt Regency has a modern but generic lobby. The are plenty of sitting areas in the lobby, from well-appointed chairs, to booths with tables.

Hyatt Regency JFK at Resorts World lobby
Hyatt Regency JFK at Resorts World lobby
Hyatt Regency JFK at Resorts World lobby

My check-in wits was seamless. I was immediately helped, and was thanked for stuff a Globalist member, and informed that I had been upgraded to an executive suite. This hotel is unconfined with proactive suite upgrades for peerage members, and there’s quite a big pool of rooms to be upgraded to.

The front sedentary socialize moreover familiarized me with the hours of the Regency Club, as well as the nuts of the gym, both of which I’ll talk increasingly well-nigh below.

The elevators leading to guest rooms were right wideness from reception. In the evenings there were security guards verifying room keys. I’m not sure why, exactly… perhaps that’s just standard for hotels unfluctuating to casinos.

Hyatt Regency JFK at Resorts World elevators

Hyatt Regency JFK at Resorts World suite

I was prescribed room 1015, an executive suite on the 10th floor (also the hotel’s top floor). My room was one of the first ones lanugo the hall from the elevator, so it was unchangingly easy to go up and down.

Hyatt Regency JFK at Resorts World hallway

Executive suites at the Hyatt Regency JFK are marketed as stuff 750 square feet, and include two full bathrooms, and a separate living room and bedroom. Inside the archway to the room was a closet to the left, and then the first washroom to the right.

Hyatt Regency JFK at Resorts World suite entryway

This wasn’t just a half bath, but rather consisted of a sink, toilet, and walk-in shower.

Hyatt Regency JFK at Resorts World suite second bathroom
Hyatt Regency JFK at Resorts World suite second bathroom

Past that was the living room, which had a sofa (with one end having a daybed), a sedentary with a chair, and a wall-mounted TV.

Hyatt Regency JFK at Resorts World suite living room
Hyatt Regency JFK at Resorts World suite living room

Along the interior wall of the living room was a small bar zone with a mini-fridge (which had two complimentary bottles of water) and a Keurig coffee machine.

Hyatt Regency JFK at Resorts World suite living room
Hyatt Regency JFK at Resorts World suite coffee machine

Then the bedroom featured a very well-appointed king size bed, two night stands (oddly without outlets installed), and a TV wideness from that. While not a Four Seasons, I found the room diamond to be thoughtful and interesting, between the wallpaper, the art, and some of the other small touches with the finishes.

Hyatt Regency JFK at Resorts World suite bedroom
Hyatt Regency JFK at Resorts World suite bedroom

The view, on the other hand, left a bit to be desired, as it mostly just faced a parking lot. On a well-spoken day, though, you can see the New York City skyline in the distance.

Hyatt Regency JFK at Resorts World suite view

Then off the bedroom was the main bathroom, which was huge. It had double sinks, a soaking tub, a walk-in shower, and a toilet.

Hyatt Regency JFK at Resorts World suite bathroom
Hyatt Regency JFK at Resorts World suite bathroom
Hyatt Regency JFK at Resorts World suite bathtub
Hyatt Regency JFK at Resorts World suite shower
Hyatt Regency JFK at Resorts World suite toilet

Toiletries were from Le Labo, and were in individual containers. I’m guessing Le Labo suavities are just misogynist in suites, but plane so, I can’t remember the last time I stayed at an airport hotel with such high-end toiletries!

Hyatt Regency JFK at Resorts World suite toiletries

A few hours without checking in, I was delivered a welcome amenity, including sparkling water, Diet Pepsi, a cheese plate, nuts, and some sweets. I wasn’t expecting that!

Talk well-nigh sustentation to detail. Maybe a decade ago, a Hyatt front sedentary socialize at a property I frequented noted in my World of Hyatt profile that I like Diet Coke and sparkling water, so it’s unchangingly impressive if a hotel goes into your profile to view that, and then customizes your mindfulness accordingly.

Hyatt Regency JFK at Resorts World welcome amenity

Wi-Fi in the room was fast and free, and daily housekeeping was offered. I moreover want to mention that the hotel felt really clean, from the rooms to the public spaces. You know how sometimes you stay at a hotel and you know your room was cleaned, but it still doesn’t finger very clean? Well, that wasn’t the specimen here.

What a treat to stay here as a Globalist, between the spanking-new proactive upgrades, plus the nice room design.

Hyatt Regency JFK at Resorts World club lounge

As a Globalist member I had wangle to the Regency Club at the Hyatt Regency JFK. Guests can moreover purchase wangle to this for $40 per person per day, and if you’re staying here you may want to, considering the hotel doesn’t have any restaurants (which I find to be odd, though you can dine next door at the casino).

The Regency Club is located on the lobby level, just lanugo the hall from reception and to the left.

Hyatt Regency JFK hallway to club lounge
Hyatt Regency JFK Regency Club exterior

The Regency Club can be accessed 24/7, and has a variety of seating options, including dining tables, couches, and more.

Hyatt Regency JFK Regency Club seating
Hyatt Regency JFK Regency Club seating
Hyatt Regency JFK Regency Club seating
Hyatt Regency JFK Regency Club buffet

The Regency Club moreover has a computer and printer, in specimen you have a need for that during your stay.

Hyatt Regency JFK Regency Club computer

Throughout the day there were sinfully succulent and massive packaged cookies misogynist for guests to grab. Honestly, it should be illegal to just have these sitting around, considering they’ll really test your self restraint.

Hyatt Regency JFK Regency Club snacks

You can moreover help yourself to a selection of drinks from the coffee machine (I found the Farmer Brothers coffee to just be “meh”) any hour of the day or night.

Hyatt Regency JFK Regency Club coffee machine

There are moreover a variety of non-alcohlic drinks, ranging from juice, to Red Bull, to soda, to water. For a US club lounge, I found the all-day drink selection to be whilom average.

Hyatt Regency JFK Regency Club drinks

In the evenings, the Regency Club had a happy hour from 5PM until 8PM, including complimentary snacks and drunkard drinks (that’s noteworthy, since most “basic” club lounges in the US just have an honor bar, where you have pay for drinks).

I was impressed by the selection, as there was a legitimately good salad bar, unprepossessed cuts, and a selection of bread.

Hyatt Regency JFK Regency Club happy hour snacks
Hyatt Regency JFK Regency Club happy hour snacks

There were three hot dishes which rotated nightly. One night the options included smoky gouda arancini, whinge wellington, macaroni & cheese wedges. Okay, that’s not exactly the healthiest selection, but that’s what the salad bar is for. 😉

Hyatt Regency JFK Regency Club happy hour snacks
Hyatt Regency JFK Regency Club happy hour snacks
Hyatt Regency JFK Regency Club happy hour snacks
Hyatt Regency JFK Regency Club happy hour snacks

Then there were a variety of desserts, including cookies, cupcakes, and little chocolate bites.

Hyatt Regency JFK Regency Club happy hour snacks

Lastly, there was a selection of complimentary cocktails, all of which came in cans and bottles. This included beer, canned Cutwater cocktails (lima margarita and tiki rum mai tai), and canned Dark Horse wine (pinot grigio and pinot noir).

I’ve gotta say, the canned wine was surprisingly drinkable. And since it’s served in a 12 ounce can, you’re basically single-minded to enjoying 2.4 servings of wine at a time. 😉

Hyatt Regency JFK Regency Club happy hour drinks

In the mornings breakfast was served in the Regency Club from 6:30AM until 10AM. This included a variety of unprepossessed cuts, cheese, fruit, and veggies.

Hyatt Regency JFK Regency Club breakfast
Hyatt Regency JFK Regency Club breakfast

There was moreover a selection of specie and pastries, as well as cereal.

Hyatt Regency JFK Regency Club breakfast
Hyatt Regency JFK Regency Club breakfast

There were rotating hot dishes, which one morning included pancakes filled with blueberries, cheese omelets, hash browns, and pork and yellow sausages.

Hyatt Regency JFK Regency Club breakfast
Hyatt Regency JFK Regency Club breakfast
Hyatt Regency JFK Regency Club breakfast
Hyatt Regency JFK Regency Club breakfast

Obviously this doesn’t hold a candle to a Ritz-Carlton club lounge or many top international club lounges, but for a domestic Hyatt Regency lounge I was extremely impressed.

I moreover appreciated how there was relaxing classical music playing in the preliminaries in the club, as so many lounges seem to have TV on at a loud volume, which to me is the worst kind of preliminaries noise.

Hyatt Regency JFK at Resorts World grab & go market

The Hyatt Regency JFK doesn’t have a restaurant, but rather just has a grab & go market in the lobby, which is unshut daily from 6AM until 2AM. Here you can purchase coffee, and a variety of other drinks and both fresh and packaged snacks.

Hyatt Regency JFK grab & go market
Hyatt Regency JFK grab & go market
Hyatt Regency JFK grab & go market

Hyatt Regency JFK at Resorts World gym

The Hyatt Regency JFK has a gym on the second floor, which can be accessed by guests 24/7. The gym was a good size, with a solid variety of cardio and weight equipment. There was no one else in the gym both times that I used it.

Hyatt Regency JFK gym
Hyatt Regency JFK gym
Hyatt Regency JFK gym
Hyatt Regency JFK gym
Hyatt Regency JFK gym

Resorts World New York features & amenities

As you can see above, there’s nothing well-nigh the Hyatt Regency JFK that will make you finger like you’re staying in a casino hotel. It’s rather odd to me that the hotel doesn’t have any restaurants, but rather just has the club lounge and the grab & go market.

Resorts World does have some dining options, which you can read well-nigh here. I didn’t take any pictures, since casino security staff can be weird well-nigh picture taking. For what it’s worth, Sugar Factory is the main restaurant, and that’s currently closed, for whatever reason. There was moreover a burger joint and noodle place, so there are some decent places to eat, but don’t expect to have a Las Vegas-style selection.

I like this hotel, but don’t understand the economics

I enjoyed my stay at the Hyatt Regency JFK, and would return in a heartbeat if I needed an overnight near the airport. However, I can’t really icon out the economics of this property, and I couldn’t help but notice that the hotel seemed eerily quiet during my stay.

Is this intended to be a casino hotel? If so, is there sufficient demand for a casino in Queens to fill a 400-room hotel, plane on the weekends? Is this supposed to be an airport hotel? If so, why isn’t there a shuttle?

Like I said, I unquestionably didn’t mind the lack of a shuttle, given how inefficiently they often operate. However, for a vast majority of travelers, that’s a deal-breaker when booking an airport hotel. I get that operating an airport shuttle isn’t cheap, but I imagine it would increase the nightly demand for rooms by the dozens. Unless the hotel unquestionably once has upper occupancy (which my wits doesn’t reflect), then it seems like they should invest in a shuttle service.

Anyway, those are just my unsolicited two cents, in specimen the hotel isn’t doing as well as the owners had hoped, and they’re wondering why.

Bottom line

The Hyatt Regency JFK at Resorts World is a surprisingly delightful hotel. It has friendly staff, unconfined peerage recognition, huge and nicely scheduled suites, an whilom stereotype club lounge, Le Labo toiletries, and it’s only a 10-15 minute momentum from JFK. The hotel is tying to a casino, but you wouldn’t know it when you’re inside the hotel.

The downside to this property is the lack of dining outlets, whispered from a grab & go market and the club lounge. If you want to eat anything substantial, you’ll have to venture into the casino.

What’s your take on the Hyatt Regency JFK?